Your company’s product training needs to be detailed, engaging and updated regularly for maximum effect with employees and potential customers.
Using eLearning for product training is an effective, affordable approach to ensuring your employees are equipped to help customers and become experts on your company’s offerings.
Recent Product Training eLearning Samples
We also have experience in the hospitality industry, creating custom eLearning product courses reflective of food assembly lines and more!
Our courses helped to empower this customer’s staff to know all of the ins and outs of their product offerings. For example, one customer had the technology necessary to prompt customers how to complete their order.
What Is Product Training?
Product training is a broad term that refers to product-specific training for both employees and customers. Your sales team and product managers need to know the product that your company sells from the inside out to help acquire new customers and answer questions. Trained employees will know how to effectively communicate key features about the product and close more sales.
Product-related training is also important for providing excellent customer service. The better your team knows the product, the better they can determine which products are suited to certain customers and audiences.
The main goal for product knowledge training is to increase the depth of knowledge in your employees and empower them to feel confident in conveying how your solutions are an asset to other businesses.
What Makes eLearning Product Focus Training Important?
Online customer product training can lead to an improved customer experience and highly satisfied customers. After all, a potential customer needs to understand the full extent of the product and brand before making a purchase decision.
Perhaps one of the most important benefits of product training is building trust with your customers. Many customers already have some background information on the product when they first talk to you. Product training can fill them in on the information they didn’t know and provide them with the most updated list of benefits and features.
Product knowledge training can also play a big role in outperforming your competition.
Types of Product Training Courses We Develop at Allegro Media Design
Product Training Courses for Sales Reps
Whether your sales reps are new or veterans in the industry, they will benefit from our engaging and informative courses. Their confidence will undoubtedly increase as a result of the training.
Product Management Courses
Product management training courses can give your teams the skills they need to close new deals and fully understand all aspects of each product you offer.
New Product Introduction Training Courses
Our new product training courses are informative and entertaining, fully customizable to focus on all of the features of your new products.
Product Training Courses for Customers
If you work in an industry where customers need to fully understand the product, our custom product training courses are a fantastic learning tool.